Per-endpoint pricing. No user fees. No module add-ons. No surprise invoices. Just one number that grows with your business.
Everything you need to get started
14-day trial • No card needed
The complete MSP platform
14-day trial • No card needed
For high-volume MSPs & white-label
Custom quote • Volume discounts
Every feature, every plan — side by side.
| Feature | Starter | Professional ⭐ | Enterprise |
|---|---|---|---|
| Monitoring & RMM | |||
| Endpoint monitoring | ✓ | ✓ | ✓ |
| Automated patch management | ✓ | ✓ | ✓ |
| Software inventory | ✓ | ✓ | ✓ |
| Predictive failure detection | — | ✓ | ✓ |
| Ticketing & Dispatch | |||
| Ticket management | ✓ | ✓ | ✓ |
| SLA tracking | ✓ | ✓ | ✓ |
| AI ticket routing | — | ✓ | ✓ |
| AI auto-resolution | — | ✓ | ✓ |
| Security | |||
| Vulnerability scanning | — | ✓ | ✓ |
| Dark web monitoring | — | ✓ | ✓ |
| Patch compliance reports | Basic | Full | Custom |
| Platform | |||
| White labeling | — | — | ✓ |
| API access | — | Read-only | Full |
| Endpoint limit | 100 | Unlimited | Unlimited |
An endpoint is any managed device — workstations, laptops, servers, and network devices (switches, APs) all count. VMs on a physical server are counted individually. Mobile devices are not counted in the current billing cycle.
Yes! You can assign different tiers to different clients. Some clients might only need Starter features while your security-focused clients get Professional. Billing is calculated based on the plan assigned to each endpoint.
At the end of your trial, you choose a plan and enter payment info. If you don't want to continue, nothing happens — no charges, no cancellation needed. Your data is kept for 30 days so you can export it.
Yes — annual billing saves you 20% versus monthly. We also offer volume discounts for 500+ endpoints on any plan. Contact our sales team for a custom quote if you're managing large environments.
We offer a 30-day money-back guarantee on your first paid month. If Heliq doesn't deliver, just reach out to support and we'll refund you — no questions asked.
No setup fees ever. For Enterprise customers, we offer complimentary white-glove onboarding including data migration, custom configuration, and dedicated training sessions — all included at no extra cost.